Dr. Ding Chinese Health Clinic

Shipping Q & A

What are your shipping methods and shipping rates?
How long is the orders processing time?
Do you offer free shipping?
What is your return policy?
What is your privacy policy?
What are the FREE Postcards and Brochure with Each Order?

What are your shipping methods and shipping rates?
We ship to all 48 states and Alaska and Hawaii in the United States and internationally. Domestic Shipping Method include Priority mail with delivery confirmation which takes about 3-5 days. Other faster shipping methods will be coming! For Priority Mail with Delivery Confirmation, orders of $1 to $99 cost only $8.95. For orders over $100, we will provide FREE shipping for you! International Shipping Methods include Priority Mail International, Express Mail International (EMS), & Global Express Guaranteed. back to top

How long is the orders processing time?
Chinese Herbal medicine and/or product will be shipped out within 24 - 48 hours unless we experience back order. In the case of back order, you will be notified via email the estimated processing time for delivery. Options will be available to receive a full refund or continue with the order. Upon payment, a confirmation email of your order will be emailed to you. Upon shipment, you will also receive a confirmation email of your orders delivery and tracking information. back to top

Do you offer free shipping?
Free Shipping is available for any order over $100 using priority mail with delivery confirmation. The shipping time is about 3-5 days. back to top

What is your return policy?
We are unable to process return due to safety and quality control issues with Chinese herbal medicine. back to top

What is your privacy policy?
All patient information is confidential. No patient information will be released without patients authorizations. back to top

What are the FREE Postcards and Brochure with Each Order?
With each order (no minimum purchase required), you will receive FREE Postcards on our top-selling herbs with its description, its ingredients, its benefits to your health and scientific researches supporting its use. In addition, you will receive brochure on our most popular and effective herbs and their use. back to top